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Error: Dynamodb error 500

Rafal Wilinski

Answered by Rafal Wilinski

What's Causing This Error

This is a general error code indicating an internal server error. It can be caused by a variety of issues, such as:

  • Improperly formatted requests
  • Issues with the DynamoDB service itself
  • Timeout issues
  • Insufficient provisioned throughput on the table or global secondary index
  • Concurrent requests exceeding the provisioned throughput of a table or global secondary index.

Solution: Here's How To Resolve It

To solve this error, you can take the following steps:

  • Double-check the format of the requests sent to the DynamoDB service to ensure they are properly formatted.
  • Check the DynamoDB service status page to see if there are any known issues.
  • Check the provisioned throughput on the table or global secondary index and increase it if necessary.
  • Consider implementing exponential backoff to handle retries for failed requests.
  • Check the CloudWatch metrics for the DynamoDB table to see if you exceed the read and write capacity units.

If the issue persists, you may contact AWS support for further assistance.

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